Excellence Awards

lexcellence award

JACKSON HOLE, WY (12/13/12) – For the third consecutive year, the Rockwell at Jackson Hole has received one of the top awards at Vantage Hospitality’s annual Educational Conference and Trade Show, held December 3-7 at the Golden Nugget Hotel & Casino in Las Vegas. Previously, the hotel won “Best Consistent Guest Experience” two years in a row, and this year, it attained the hotel brand’s top accolade – “Best Overall Excellence.”

The “Best Overall Excellence” award recognizes the qualities and characteristics to which Rockwell aspires: superior service, excellence in marketing, strong brand support, creative recruitment, superior employment and training practices, and exemplary product offerings. The Rockwell at Jackson Hole was chosen based on consistent and excellent feedback Vantage has received from its various reservation channels; the unique and premier amenities Jackson Hole offers, which continue to enhance the customer experience; as well as the many positive reviews Vantage’s internal guest services department has received about the property.

“What more can I say about the Rockwell at Jackson Hole? They are truly an outstanding and excellent hotel,” said Bill Hanley, Group President of The Rockwell Collection. “Not only do they treat their guests like family but they treat their staff like family too and it’s evident by the way they empower their employees to serve as an ambassador for the property. Several well-deserving Rockwell properties were nominated for this award, but time and time again, The Rockwell at Jackson Hole stood out above all the rest.”

This isn’t the only recognition the hotel has received this year. Earlier in 2012, the Rockwell at Jackson Hole received a TripAdvisor® Certificate of Excellence award. The accolade, which honors hospitality excellence, is given only to establishments that consistently achieve outstanding traveler reviews on TripAdvisor. Less than 10% of accommodations listed on TripAdvisor receive this prestigious award.

“What a wonderful recognition for our staff,” said Diana Waycott, owner of the Rockwell at Jackson Hole as she accepted the award. The Rockwell at Jackson Hole has also garnered several local awards for their green business practices, excellence in customer service, community involvement and its status as Jackson Hole’s only Bike Friendly Business!

For more information about The Rockwell at Jackson Hole, or to reserve a room please call 307-733-2648.